Service Global OEM Agreements
Global OEM Agreements
We understand that providing consistently
excellent service to customers around the world is a tremendous challenge: let
us help you!
Our global service network is able to
provide local support, repair and stock holding of Edwards products direct to
your field service organisation. Our flexible global service agreements can
range from local phone and field support through to a permanent on-site
presence integrated into your team at your customer’s facility.
Global service agreements allow us to
ensure that you’re supported in the way that you require consistently around
the world. We’ll agree exactly how you want our local team to work with your
local team and your customers; streamlining administrative procedures to ensure
there are no stumbling blocks to proving swift and effective support, reducing
your costs and your customer’s downtime.
Global service agreements can be tailored to
include out of hours and guaranteed response time support, stock-holding of
replacement products and express delivery direct to your engineer or customer. Whether
your requirements are simple or complex, we can offer a solutions package to
meet your needs.
- Leverage our global
capabilities to support your customers
- Flexible options
When F.D. Edwards began manufacturing vacuum equipment in 1939, he made a commitment to technical innovation that remains solidly at the heart of what we do today.
Learn More about Our History